Privacy policy
Last updated: December 19, 2025
Templation operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). Templation is operated by SIA Creatonica, a company registered in Latvia, and is powered by Shopify, which enables us to provide the Services to you.
This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.
Personal Information We Collect or Process
When we use the term “personal information,” we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that has been collected anonymously or de-identified.
Depending on how you interact with the Services and as permitted or required by applicable law, we may collect or process the following categories of personal information:
Contact details, including your first and last name, billing address, and email address.
Financial information, including payment card details and transaction information, which are processed securely through Shopify and its payment providers.
Transaction information, including products purchased and transaction history.
Communications with us, including information you provide when contacting customer support.
Device information, including IP address, browser type, and device identifiers.
Usage information, including how and when you interact with the Services.
Personal Information Sources
We may collect personal information from the following sources:
Directly from you when you visit or use the Services, make a purchase, or communicate with us;
Automatically through the Services, including through cookies and similar technologies provided by Shopify;
From our service providers when they process personal information on our behalf;
From partners or other third parties, where permitted by law.
How We Use Your Personal Information
We may use your personal information for the following purposes:
- Provide, tailor, and improve the Services, including processing payments, delivering digital products, managing transactions, and improving functionality and user experience.
- Marketing and advertising, including sending marketing communications and showing relevant advertisements through platforms such as Google Analytics, Meta (Facebook) Pixel, and email marketing services like Klaviyo.
- Security and fraud prevention, including protecting the Services, preventing unauthorized access, and detecting fraudulent activity.
- Communicating with you, including customer support and transactional communications.
- Legal reasons, including compliance with applicable laws, responding to legal requests, and enforcing our terms and policies.
How We Disclose Personal Information
We may disclose your personal information in the following circumstances:
- With Shopify and service providers who perform services on our behalf, such as payment processing, analytics, email communication, and infrastructure services;
- With business and marketing partners to provide advertising and marketing services, in accordance with their privacy policies;
- When you direct or consent to such disclosure;
- With our affiliates or as part of a corporate transaction;
- To comply with legal obligations or protect our rights and the rights of others.
Relationship with Shopify
The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services to provide and improve them. Information you submit to the Services may be shared with Shopify and third parties located in countries other than where you reside.
Shopify may process personal information for certain enhanced features. In such cases, Shopify is responsible for processing that information and for handling related rights requests. More information is available in the Shopify Consumer Privacy Policy and through the Shopify Privacy Portal.
Third-Party Websites and Links
The Services may include links to third-party websites or platforms. We are not responsible for the privacy or security practices of such third parties. We encourage you to review their policies before providing any personal information.
Children’s Data
The Services are not intended for use by children, and we do not knowingly collect personal information from children under the age of majority in your jurisdiction. If you believe a child has provided us with personal information, please contact us so we can delete it.
Security and Retention of Your Information
We use reasonable measures to protect your personal information, but no security system is completely secure. We retain personal information only for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements.
Your Rights and Choices
Depending on where you live, you may have rights regarding your personal information, including the right to access, delete, correct, or receive a copy of your data, and to manage marketing preferences.
If you are located in the European Economic Area or the United Kingdom, you may also have the right to object to or restrict certain processing and to withdraw consent where applicable.
You may exercise your rights by contacting us using the details below. We may need to verify your identity before processing your request.
Complaints
If you have concerns about how we handle your personal information, please contact us. You may also have the right to lodge a complaint with your local data protection authority.
International Transfers
We may transfer, store, and process personal information outside your country of residence. Where required, we rely on recognized legal mechanisms such as Standard Contractual Clauses to protect such transfers.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post the updated version on this website and revise the “Last updated” date as required by law.
Contact
If you have any questions about this Privacy Policy or our privacy practices, or if you would like to exercise your rights, please contact us at:
Email: hello@templation.io
Address: Brīvības iela 152, Rīga, LV-1012, Latvia
For the purposes of applicable data protection laws, SIA Creatonica is the data controller of your personal information.
